In Exchange Online, retention labels are made available to end users by a process that runs every seven days. How to check on the status of retention labels published to Exchange If you see (Error) included in the status and in the details for the locations see a message that it's taking longer than expected to deploy the policy or to try redeploying the policy, try running the Set-AppRetentionCompliancePolicy or Set-RetentionCompliancePolicy PowerShell command to retry the policy distribution:Ĭonnect to Security & Compliance PowerShell.įor the policy locations Teams private channel messages, Yammer user messages and Yammer community messages: Set-AppRetentionCompliancePolicy -Identity -RetryDistributionįor all other policy locations, such as Exchange email, SharePoint sites, Teams channel messages etc.: Set-RetentionCompliancePolicy -Identity -RetryDistribution If the labels don't appear after seven days, check the Status of the label policy by selecting it from the Label policies page in the Microsoft Purview compliance portal. As with all retention settings for Exchange, the mailbox must contain at least 10 MB of data. If you publish retention labels to Exchange, it can take up to seven days for those retention labels to appear for users. If you publish retention labels to SharePoint or OneDrive, those labels typically appear for users to select within one day. When retention labels become available to apply To edit an existing retention label policy (the policy type is Publish), select it, and then select the Edit option to start the Edit retention policy configuration. For each location, you can leave it at the default to apply the policy to the entire location, or specify includes and excludesįor information about the location choices, see Locations. If you chose Static: On the Choose locations page, toggle on or off any of the locations. For example, if you only added a scope type of User, you will be able to select Exchange email but not SharePoint sites. The locations that you can select depend on the scope types added. If you chose Adaptive: On the Choose adaptive policy scopes and locations page, select Add scopes and select one or more adaptive scopes that have been created. If you haven't already created adaptive scopes, you can select Adaptive but because there won't be any adaptive scopes to select, you won't be able to finish the wizard with this option. Use the link to select the retention labels to publish, and then select Next.įor the Choose the type of retention policy to create page, select Adaptive or Static, depending on the choice you made from the Before you begin instructions. Be careful what name you choose for the policy, because this can't be changed after the policy is saved.
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The global admin for your organization has full permissions to create and edit retention labels and their policies.
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